Shipping Policy - Lee Thomas Miniatures includes shipping via USPS, UPS or FEDEX to the Continental United States on all orders. Please allow 5 to 10 days for everyday shipping of in-stock items. Customers will be notified if any item is out-of-stock. Backorder items will be shipped within thirty (30) days or the order will be automatically cancelled (unless you notify us to keep the item on backorder). Upon request we can provide you with the USPS, UPS or FEDEX tracking number for easy order tracking.
Returns & Cancellations - Our goal is 100% satisfaction. We offer returns, repairs and part replacements on items that we sell. Please e-mail us within ten (10) days of receipt for return instructions and to ensure proper credit. We will be happy to cancel orders prior to shipping. Once an item has been shipped please follow our return policy.
Please Note: All returns should be in their original cartons, including accessories.
We regret that Completed Dollhouses and Custom Orders may not be returnable, however every effort to correct a situation will be pursued.
Pricing Disclaimer - At Lee Thomas Miniatures we make every attempt to keep our online pricing current, however, we are not responsible for price changes made by manufacturer's or artisans, therefore, we will always notify customers of any applicable price changes prior to processing an order. Thank you for your understanding.
